Contact us
See below for best ways to contact us. We are always happy to help.
If you have any questions regarding your online application
Contact number: 0330 165 5121
Email address: contactus@plata.com
Mailing address: Frobisher House, Southbrook Road, Southampton, SO15 1GX
Opening hours:
Monday to Friday: 9am - 5pm
Saturday: 9am - 2pm
Please note that on Saturday, December 9th 2023, we will be running a reduced service from 10am to 2pm.
If you already have a loan with us and have a payment-related query or want to know your settlement figure.
Contact number: 0330 165 5125
Email address: customerservices@plata.com
Mailing address: Frobisher House, Southbrook Road, Southampton, SO15 1GX
Opening hours:
Monday – Thursday: 8am-8pm
Friday: 9am – 5pm
Saturday: 9am – 2pm
Please note that on Saturday, December 9th 2023, we will be running a reduced service from 10am to 2pm.
There are a number of reasons we might need to contact you via SMS. If we do, you’ll see our message as from ‘Plata’, or +447782621113. We will never contact you from a different number. If in doubt, don’t respond. Call or send us an email instead.
