What is Open Banking?
Our Open Banking provider will securely transfer you to your bank, who will prompt you to log in to your online banking. Once connected, a one-off snapshot of your account history is captured. This report is then shared with us. We treat this information strictly in accordance with our privacy notice.
You can revoke access by clicking the link in the confirmation email you would have received from our Open Banking provider. You can also manage your consent through your bank, or by contacting our Open Banking provider.
If you have any questions, please call us on 0330 165 5121. We are here to help.
When you allow your bank to share your information with our Open Banking provider, it collates the following data from your bank:
- Your account details, (for example the account holder name, the sort code and account number),
- Your account transactions,
- Your contact details as held by the bank
Please note that the level of detail shared (for example the number of transactions) might vary slightly, depending on the bank.
Yes, your bank has a trusted, secure connection with our Open Banking provider. Your bank only has Open Banking connections with licensed and FCA regulated companies.
The Financial Conduct Authority maintains a registry of AISPs (the technical term for Open Banking information providers) that you can view here.
As the level of detail provided through Open Banking varies depending on the bank, the information might not always be sufficient for us to make a decision on your application. In this case, we might still ask you to provide traditional statements.
Unfortunately, to process some applications, we might not be able to proceed without Open Banking.
Open Banking allows us to complete an accurate assessment of your financial situation to ensure we lend responsibly.
The number of banks and building societies that offer open banking is growing. Here is a list of the main banks currently supporting Open Banking via our third-party provider.
- AIB Retail (UK)
- Allied Irish Bank
- Bank of Ireland
- Bank of Scotland (Personal)
- Barclays Personal
- Barclaycard UK
- Capital One
- Cash Plus
- Cater Allen
- Clydesdale Bank*
- Cumberland Building Society
- Danske Personal (UK)
- First Direct
- FTB Retail
- Lloyds Personal
- M&S Bank
- Royal Bank of Scotland
- Starling Bank
- Ulster Bank (UK)
- Virgin Money*
- Yorkshire Building Society
We are aware that some customers are unable to use Open Banking with Metro Bank, Clydesdale Bank, Thinkmoney and Yorkshire Building Society.
**Temporary outages in Open Banking support can happen from time to time. Our Open Banking provider will typically flag known issues in their bank selection screen.
Additionally, you can find information on the websites of other reputable organisations such as ClearScore.
If Open Banking is appearing as the only option to proceed with your application, unfortunately, we won’t be able to make a decision on your loan application without this. Your loan application will have to be cancelled. We advise calling our customer service team on 0330 165 5121.
If you’ve submitted all documents required for your loan application, our team will be in touch with you as soon as the Underwriting team has finished their checks. This normally happens quickly, but it can sometimes take a few days. You can request an update on your application by calling our Applications team on 0330 165 5121. We are here to help.
You can revoke consent by clicking the link in the confirmation email from our Open Banking provider, managing your consent through online banking, or by our Open Banking provider.